RESUMÉ FOR:

 

ANTHONY JOHN BESTER

2613 Jackson Drive

Lewisville, TX 75067

 

Mobile:(214) 864-6190

mailto:ajb1957@gmail.com

 

EXPERIENCE

40 years’ experience in Telecommunications, Site Construction, Site Engineering, Site build, Quality, Implementation, Deployment, Site Engineering, DC Power Backup Systems, Battery with PDU and Rectifier Implementation, Testing, Commissioning, Integrating and Troubleshooting, Managing Tower and Ground Crews.

January 2015 – December 2015:Ericsson US – Construction Manager II (AT&T Turf Team)

 

Construction Manager Responsibilities:

Assess and control charges to the agreed site design.

Ensure only customer's approved materials are installed on the project

Agreed Civil Works guidelines and schedules are followed and enforced.

Awareness and on-site supervision during where risk of disturbances in customer site performance is high.

Check that the working environment is maintained at an acceptable level, carry out safety inspections and ensure that tools, etc. are in good working condition.

Civil Works problem solving as required during the project.

Coordinates site activities and assures that all disciplines directly involved in the project are in phase with the Project goals and objectives.

Drive schedule activities and trouble-shooting results.

Ensure that Service Providers and vendors/suppliers meet all the technical specifications with respect to E/// and customer specifications.

Ensure workmanship quality of the installations done by the Service Providers is within the Contract, Ericsson standards and Customer expectations.

Ensure all Ericsson, Federal, Local, and customer safety guidelines and construction procedures are enforced during the entire Civil Works phase of the project.

 

Performed the following tasks:

Site pre-inspections and coordinate post-construction audits.

Site verification.

Visual inspection of quality on site.

Prepared regular interval progress reports as required by the project

Provided accurate status information on the progress to project management.

Provided technical assistance to the Service Providers and any other suppliers that provide services associated with the Civil Works activities.

Reject wrong deliveries of material to site.

Report bad performance and quality on site.

Responsible for the proper interpretation and compliance of the civil design plans.

Supervise, coordinate and monitor works with the Service Providers and other disciplines that have an interface with the Civil Works part of the project.

Team leadership focusing on quality and results.

Write claims, order and return materials.

Maintain and update construction-specific areas of Site Handler including but not limited to the following: SOW and preconstruction documents (NTP, SOW, RFDS, safety guidance, QA standards, etc.)

NTP receipt verification

RFDS submission review and changes

Civils acceptance documents, submission receipt, review and approval

Civils progress PFA verification (daily)

Close out document review and acceptance sign off

 

December 2012 – May 2014:Ericsson US – Implementation Manager II (Sprint SNV)

 

Implementation Manager Responsibilities:

Coordinate Equipment deployment & integration.

Manage market level BTS cabinet(s) deployment.

Submit Q-Track request to order integration scripts, REACT request to order license keys, submit sites for integration on scheduling tool.

Coordination with Tactical team and managing latest MOPs, Go-No-Go calls with ASPs/SPs for Field Engineering services to Install and integrate the cabinets, coordination and submittal of MOP documents.

Network equipment deployment problem solving.

Ensure that the agreed implementation schedules and guidelines are followed and enforced.

Submits regular daily/weekly/monthly progress data to the Market Leads, customer project managers.

Attend internal coordination and progress meetings, providing updates as needed.

Coordinates activities and ensure that all disciplines directly involved in the project are in line with the Project goals and objectives.

Responsible to maintain on a daily basis all project milestone data in the tool of record.

 

1996 – June 2012:Nokia Siemens Networks (Previously Siemens) - Senior Engineer, Site Implementation Management, Engineering & Quality Assurance

 

Managing Implementation and Site Engineering:

LTE, UMTS, MME, SGW, NDS, PGW, HSS, RNC, SGSM, GSM, BSC, Transcoder, BTS Flexi, BTSE, MSC, BSS, MSC / Base Station PDU, Rectifiers with Battery Backup Installation, Site Build and Special Services.

 

Quality Auditing for Implementation and Site Engineering:

LTE, UMTS, MME, SGW, NDS, PGW, HSS, RNC, SGSM, GSM, BSC, Transcoder, BTS Flexi, BTSE, MSC, BSS, Site Build and BSS, MSC / Base Station PDU, Rectifiers with Battery Backup Installation.

MSC / Base Station PDU Installation

Battery Backup Installation

Manage FSI Quality Audits

Operation & Maintenance

HW / FW / SW Upgrades

HW / FW / SW Inventory Record Keeping

Upgrade Service

911 Emergency Service

Analyze Field Problems and Recommend Course of Corrective Action.

Develop, Test and Review Detailed Step-By-Step Procedures Related to Installation and or Upgrades (MOPS)

Develop, Test and Review Detailed Step-By-Step Procedures Related to Installation and/or Upgrades of 3rd Party Rectifiers, Battery and Power Distribution Units (Purcell / Emerson Backup Power / Rectifiers)

 

1996 -1996:Samsung USA Deerfield Beach, Florida - Customer Service Engineer

 

TAC 3, Samsung Digital Key Systems. (DCS, DCSC, 408/612/816, 1224 Hybrid, 56ex/120mx and Starmail)

 

1990 - 1994:Plessey Tellumat SA Jet Park, South Africa Senior Product Specialist Customer Service Manager.

 

Program and Tested PBX Systems.

Evaluate all Field Trails of New Software Versions.

Provided Product Support to Field Technicians and Customers.

Responsible for Technician Training.

 

1974 - 1990:Department Of Telecom Namibia, Namibia -Telecom Control Supervisor.

 

Supervisor of Training, Planning, Cost Estimating, Stock Control and Customer Service.

Test and Program Pre- Payment Coin Phone Software.

Evaluate Field Trails of Coin Phone Models.

Program Software for Field Programming Units

 

SKILLS LEVEL

Skill Name:Implementation /Construction Manager: -

 

Knowledge of the following products-

LTE, UMTS, MME, SGW, NDS, PGW, HSS, RNC, SGSM, GSM, BSC, Transcoder, BTS Flexi, BTSE, MSC, BSS, BSS, MSC / Base Station PDU with Battery Backup Installation, Site Build and Special Services.

AXE 501, AXE 810 3G UMTS, Power PDU, and EPDU. BTS 2100 series, UMTS Node B 3100 series cabinets, BBU power, eNodeB B 6000 series, RRU/RRUW, DUG/DUW/DUL, Air Antenna, Metro Cell, RET/CCU

Microsoft Office Applications

 

Understanding of Core network connectivity-

MSN, BSS, RNC, MME/SGSN, SGW/GGSN, DAX- OC3 and RAN network connectivity- EBH, T1/ NIU to transport DAX, ETTCS, SIAD, Ciena, & Microwave backhaul.

 

Quality Assurance: -

LTE, UMTS, MME, SGW, NDS, PGW, HSS, RNC, SGSM, GSM, BSC, Transcoder, BTS Flexi, BTSE, MSC, BSS, MSC / Base Station PDU with Battery Backup Installation.

 

Manage Quality Audit Program

Manage and train FSQ Auditors.

Channels Quality reports directly to Senior Management.

Single point of contact between Global and the US market for addressing Installation Equipment Quality issues.

Define processes required for internal and external quality processes.

Ensure equipment is installed to Customers requirements, Standards and defect free.

Work closely with the Customer to address and resolve Customer Quality concerns.

Ensure the Field Service personal are informed of all Customer Quality Requirements.

Establishing, controlling and maintaining all quality records for the Field Service Quality Program.

Monitor, control and certify the Contractors Installation quality program.

Ensure the contractor has the appropriate training, documentation, Quality Checklist and tools to

Adequately do the installation.

Validate the FSQ audits (job close-out papers).

Oversee the first installation performed in the market by the contractor.

Submit Installation Contractor documented written Site Quality Installation Audit reports after

Installation start.

Point of contact for the FSQA for reporting and addressing all Installation defective damaged

Equipment and accidents.

Be the point of contact and create a weekly dialog with the Contractor Installation

Address quality issues/concerns, site audit report corrective action.

Ensure all audits are turned over defect free (all Quality Audit reports are closed, no open items).

Ensure ISO requirements are in effect and being followed.

Maintain the site audit database and provide regular quality reports.

Submit weekly report of activity (# audits performed, new or open Quality concerns and

Issues in region, common defect list).

 

Implementation Support (Installation, Commissioning, Acceptance & Integration)

Responsible for managing the first level of escalation from the field and manage these escalations through resolution.

Act on behalf of the field staff to ensure all items, which impede the progress of the projects, are

Removed and appropriate corrective action measures are initiated.

Work very closely with other departments, represent field on isolated, as well as generic issues, which Impede schedule completion or impact cost objectives.

Self-motivated and able to optimally prioritize tasks to ensure department objectives are met.

 

Product Line Modifications, Engineering, Upgrades and Special Equipment Development

Maintain close relationship with Global based PLM (Product Line Management) Team.

Support Global based PLM team in World Market and US Market.

Write procedures for HW modifications & upgrades World Market and US Market.

Develop & engineer external cabinets, to house radio equipment and Backup Power (Purcell & Emerson Cabinets).

Develop procedures for special one-time modifications.

Engineer Cell Sites.

Enable Network Implementation resources to perform modifications and upgrades.

 

Methods of Procedures

Develop, test, and review detailed step-by-step procedures related to installation and or upgrades.

Conduct MOP review meetings internal and externally with customers.

Coordinate activities associated with specific upgrades.

Provide on-site or telephone technical support, as well as Remote Testing assistance.

Enabling of internal/external project resources.

 

Engineering Standards, Site Survey and Engineering

Support of Engineering Standards and Site Engineering teams.

Conduct technical discussions with customers and other departments concerning engineering issues.

Exchange and share information with peers, both within and outside of functional area.

Interface with Engineering Standards to identify discrepancies and additional requirements relative to

The production of the equipment specification.

 

TAC (Technical Assistance Center)

Provide Field Implementation group and customers with immediate assistance and resolution of

Technical problems.

Recommendations and follow through for improvements in product design and quality.

Provide instruction and technical supervision to Field Implementation group and customer personnel as required for all facets of product installation, performance, maintenance, troubleshooting and

Upgrades.

Participate in internal review and make recommendations associated with product documentation or equipment performance.

Recommend, develop and document processes, procedures and programs necessary to make

Modifications to or retrofit products currently deployed in the field. This includes both products

Reliability and quality issues.

Investigate customer complaints and work with the necessary internal organizations in developing and implementing corrective action.

 

EDUCATION

1974

Graduate Walvis Bay High

 

1976 – 1979

Telecommunications Technical College Namibia Associates.

 

1996 - Present

Siemens & Nokia Equipment Training Facilities, Munich and US.